END TO END SUPPORT, COORDINATION, AND OPTIMIZATION
Our ten years of experience in MEDIVAC and medical regulation have enabled us to develop privileged relationships with the best health establishments in France, Europe and the Maghreb.
A medical evacuation does not stop at the door of the destination hospital. It is important to make sure that:
- The hospital chosen is a leading hospital for the treatment of the pathology in question and which is able to welcome (wait well) the patient on arrival, in the best conditions.
- The costs invoiced are the best costs and that the proposed treatment path is well optimized in terms of duration and method of care.
- Exchanges with your insurance company or other payer are fluid.
- The patient and his family are well supported during the period of hospitalization.
- The return home is well organized and prepared.
For each MEDEVAC, our medical team and our case managers are responsible for this necessary and often underestimated follow-up.
All information relating to medical evacuation and associated care is accessible by the family, the medical team, the insurance company in our BestCare ™ platform for monitoring the care pathway.
During the entire transfer, the medical team is in contact with our control center from which our medical department is able to provide support and advice and coordinate in real time all operations and actors on the ground (hospital, ambulance, etc.).
A NETWORK OF HIGH QUALITY CARRIERS, QUALIFIED, AND AVAILABLE
Once the medical evacuation request is received, it is analyzed by our medical team. Our doctors exchange particularly with the doctors who have taken charge of the patient and who are the only ones able to give an objective assessment of his condition and to define the possible mode(s) and conditions of medical repatriation. We then locate the most appropriate and best located transport vehicle and identify the medical team that will be in charge.
To be able to offer the means of transport best suited to the patient's condition and location, at the best cost, we have developed a network of partners located around the world, meeting the highest international standards concerning air transport of passengers and patients.
Our rigorous selection process covers the quality of the processes, machines and equipment, as well as the rigor of selection and staff training. Whether it is needed for a helicopter or an air ambulance to retrieve a patient in a remote and difficult to access area, an aircraft capable of transporting the patient on a stretcher or simply accompanied, or a medical aircraft adapted to the distance to be traveled and the degree of urgency, we are able to offer the right solution 24 hours a day, 7 days a week.
Before the MEDIVAC or upon arrival at the destination airport, we also make sure, with our partners, that the planes and ambulances contain all the medicines and the appropriate and necessary equipment (oxygen, defibrillators, medical intervention kits, etc.).
At each stage of the medical evacuation, our experienced team of doctors and case managers are involved to ensure a flawless service and ensure that the patient is taken care of in the best possible way. They coordinate with our partners the flight plan, the equipment and the constitution of the appropriate medical team (nurse, doctor, resuscitator, etc.).
At the end of each medical repatriation, we do a complete debriefing with our customers, the team in charge and the partners involved, with the aim of always improving the quality of the service we provide and obtaining the best from each of the stakeholders.
C3MEDICAL HAS A BROAD AND RECOGNIZED EXPERTISE IN MEDIVAC
Created in 2011, C3Medical is a company specializing in the organization of emergency or scheduled care paths for international patients, from the 5 continents and mainly to France, Morocco or Tunisia.
The company facilitates access to the best teams (depending on the pathology) manages, organizes and coordinates all the medical and logistical services of a treatment path.
Convinced of the positive impacts of technology on health, the company invests in innovative tools and processes to facilitate access to information, secure data, reduce travel, develop value-added services and to put the patient at the heart of the device.
Based in France and Morocco, the company has opened representative offices in China, West and Central Africa and the Middle East with one goal: to provide access to medical excellence at the best cost.
Our clients are insurance companies, mutuals, businesses, international institutions or individuals, who call on us daily to provide them with appropriate human and medical support of the highest quality.
Beyond the organization of any MEDEVAC from all countries, C3Medical offers a complete offer in the field of international medical assistance including in particular:
Access to the best hospitals
Medical or comfort support
Dynamic claims management
Linking with third parties and consulting
MEDICAL EVACUATION ACCORDING TO C3MEDICAL
To provide you with relevant and quality information, all our operators and employees are trained in health and emergency care issues. They are all duly entitled to carry out these missions.
Each medical evacuation comprises a set of various services which are all described in detail (ambulance, plane, medical personnel, equipment, etc.) in the cost estimation with their associated cost.
During the MEDIVAC, our teams are available to answer you (in English, Arabic, Chinese, Spanish or French) on any questions you have concerning the progress of the evacuation, in order to reduce your anxiety and reassure you.
Adapted and standards-compliant, whether this equipment is ours or that of our partners, we make sure that it meets the highest requirements, to provide you with the safest service possible.
We nurture relations with the best establishments, depending on the pathologies, to facilitate the reception of evacuated patients (once medical data and the agreement of the attending physician have been obtained).
From assistance in obtaining the Visa to the reception by the medical team and their arrival in their room or in the appropriate service.
His Excellency Mr. T, Ambassador-Acting of a Central African country
"We called on C3Medical for the medical evacuation to France of a patient from our country with a severe neurological emergency, requiring careful management. The air ambulance, the equipment, the medical team, everything was planned, organized directly by C3Medical during the weekend and the patient arrived within 48 hours in the hospital most suitable for his care. The operation was orchestrated with professionalism by a very human and very efficient team. "
M. S, German, Retired
"I consider that my medical repatriation from Paris to my home in Morocco deserves 10/10 both for the organization and for the quality of my care. The accompanying doctor, everyone involved was very helpful and the help you all gave is invaluable. I would like to warmly thank you for your speed in responding to my request, the processing time of less than 24 hours even on a weekend and above all for your professionalism. ”
OUR TEAM AT YOUR SERVICE
10, rue Notre Dame de Lorette, 75009, Paris, France