ITV #2 C3MEDICAL and MCI CARE CI
A precious partnership :
C3Medical and MCI CARE CI, a health management company based in Ivory Coast, both have the same objective: to offer high quality care itineraries. Doctor Pascale Amien, medical director of MCI CARE CI explains the strengths of our partnership.
For which cases or under which circumstances do you call upon C3Medical?
We use C3Medical for our clients - companies, insurers, or individuals - who have in their health insurance contract, clauses for seeking healthcare abroad. We call upon C3Medical for everything related to healthcare abroad or for medical evacuations. MCI CARE CI facilitates access to care and C3Medical coordinates this access to medical partners in France and sets up a third-party insurer, on our behalf.
Our patients are mainly Ivorian patients living and working in Ivory Coast.
What do you expect from the services provided by C3Medical?
Over the years, we have forged a privileged partnership with C3Medical. This is essentially due to two reasons. First of all, the quality of the services offered which echoes our values. This is important for us because since 2018, we have been certified ISO 9001 version 2015, and we make it a point of honour to accentuate customer service. The care process is part of our values as well; quality is essential, and this we share with C3Medical. In addition, as a health management company, we manage costs and this is something that I particularly appreciate with C3Medical, which advises us and directs us to suitable, specialized partners while never forgetting the cost optimization aspect.
What do you think are the strengths of C3Medical?
In addition to the quality of services and cost management, what I appreciate at C3Medical is the responsiveness and professionalism because I know that if I ask for a quote for the next day, C3Medical will respect that deadline. This is essential for us because it is a service that we offer to our patients. I also appreciate the flexibility of the C3Medical teams, which is important for medical evacuations. I trust C3Medical 100% for all these reasons.